Systems Administrator (Part Time)Systems Administrator (Part Time)
The Role+
We’re seeking a part-time (3 days/week) Systems Administrator with a focus on Mac and Linux systems (Windows as needed). You’ll oversee escalations from our AI-powered L1 support agent, manage the SaaS application stack, maintain mobile device management (MDM), and ensure cloud security and compliance. Your work will free you up to handle higher-level system administration tasks—such as patching, networking, and optimizing IT infrastructure—while collaborating with cross-functional teams to keep our fast-paced environment running smoothly. We’re looking for someone who loves tackling challenges, thrives on autonomy, and holds themselves to a high performance standard.
We’re seeking a part-time (3 days/week) Systems Administrator with a focus on Mac and Linux systems (Windows as needed). You’ll oversee escalations from our AI-powered L1 support agent, manage the SaaS application stack, maintain mobile device management (MDM), and ensure cloud security and compliance. Your work will free you up to handle higher-level system administration tasks—such as patching, networking, and optimizing IT infrastructure—while collaborating with cross-functional teams to keep our fast-paced environment running smoothly. We’re looking for someone who loves tackling challenges, thrives on autonomy, and holds themselves to a high performance standard.
Your Experience+
- Education: Diploma or Bachelors Degree in Information Technology, Computer Science, or a related technical field, or equivalent experience.
- Professional Background:
- 2 years in system administration, with a strong preference for expertise in Mac and Linux systems. Familiarity with Windows is acceptable.
- Experience in configuring, troubleshooting, maintaining, and securing IT systems in a production environment is a must.
- Technical Skills:
- SaaS application administration and MDM solutions (e.g., Jumpcloud, Jamf, Intune, Kandji).
- Networking fundamentals (TCP/IP, DNS, DHCP, VPN) and general hardware troubleshooting.
- Cloud platforms (AWS, GCP, or Azure), including basic security and compliance.
- Soft Skills:
- Strong communication and problem-solving capabilities.
- Organized, proactive, and comfortable juggling multiple priorities in a dynamic environment.
- Education: Diploma or Bachelors Degree in Information Technology, Computer Science, or a related technical field, or equivalent experience.
- Professional Background:
- 2 years in system administration, with a strong preference for expertise in Mac and Linux systems. Familiarity with Windows is acceptable.
- Experience in configuring, troubleshooting, maintaining, and securing IT systems in a production environment is a must.
- Technical Skills:
- SaaS application administration and MDM solutions (e.g., Jumpcloud, Jamf, Intune, Kandji).
- Networking fundamentals (TCP/IP, DNS, DHCP, VPN) and general hardware troubleshooting.
- Cloud platforms (AWS, GCP, or Azure), including basic security and compliance.
- Soft Skills:
- Strong communication and problem-solving capabilities.
- Organized, proactive, and comfortable juggling multiple priorities in a dynamic environment.
What you'll do+
- System Maintenance & Administration.
- Administer and maintain Mac and Linux endpoints (supporting Windows as needed) using MDM and related tools to enforce security and compliance across devices.
- Perform routine updates, patches, backups and monitoring to ensure reliability and security of servers, networks, and endpoints.
- SaaS & Cloud Management.
- Oversee SaaS applications: user access, integrations, and security configurations.
- Evaluate and deploy new SaaS tools in alignment with business needs.
- Support & Service Optimisation.
- Address technical issues escalated from the AI L1 agent, resolving them promptly.
- Update and refine AI workflows and knowledge bases to reduce repetitive escalations, as well as using support trends to recommend AI, system or process enhancements.
- Security & Compliance.
- Implement security controls across Mac, Linux, and cloud environments (e.g., firewalls, identity and access management).
- Conduct regular audits to maintain compliance and respond to security incidents with root cause analysis and prevention strategies.
- Documentation & Reporting
- Maintain clear documentation of configurations, SaaS settings, MDM policies, and automated IT processes.
- Report on system performance, security metrics, and escalations, offering actionable insights to leadership.
- System Maintenance & Administration.
- Administer and maintain Mac and Linux endpoints (supporting Windows as needed) using MDM and related tools to enforce security and compliance across devices.
- Perform routine updates, patches, backups and monitoring to ensure reliability and security of servers, networks, and endpoints.
- SaaS & Cloud Management.
- Oversee SaaS applications: user access, integrations, and security configurations.
- Evaluate and deploy new SaaS tools in alignment with business needs.
- Support & Service Optimisation.
- Address technical issues escalated from the AI L1 agent, resolving them promptly.
- Update and refine AI workflows and knowledge bases to reduce repetitive escalations, as well as using support trends to recommend AI, system or process enhancements.
- Security & Compliance.
- Implement security controls across Mac, Linux, and cloud environments (e.g., firewalls, identity and access management).
- Conduct regular audits to maintain compliance and respond to security incidents with root cause analysis and prevention strategies.
- Documentation & Reporting
- Maintain clear documentation of configurations, SaaS settings, MDM policies, and automated IT processes.
- Report on system performance, security metrics, and escalations, offering actionable insights to leadership.
Success is+
- In the first 3 months, you’ll onboard and tackle a moderate volume of escalations with agility, quickly getting up to speed with our dynamic infrastructure. You’ll begin driving projects that reduce recurring issues—particularly those escalated from L1—while enhancing system security, reliability and efficiency. Expect to refine our AI support workflows, laying the groundwork for broader process optimizations.
- By the 6-month mark, you’ll have significantly decreased system downtime and resolved persistent problems, showcasing your ability to design and implement impactful service improvements. You’ll take charge of at least one significant IT project, aligning it seamlessly with our strategic objectives. Your efforts will improve operations and customer experience while setting higher standards for excellence within the team.
- Within your first year, you’ll be a cornerstone of our IT operations, known for driving initiatives that ensure robust security, high system availability, and optimized SaaS management. Your proactive approach will have introduced advanced IT solutions, marking major milestones in our projects and driving consistent improvements. Your work will be critical in helping us stay ahead of the curve and maintain our competitive edge in a rapidly evolving industry.
- In the first 3 months, you’ll onboard and tackle a moderate volume of escalations with agility, quickly getting up to speed with our dynamic infrastructure. You’ll begin driving projects that reduce recurring issues—particularly those escalated from L1—while enhancing system security, reliability and efficiency. Expect to refine our AI support workflows, laying the groundwork for broader process optimizations.
- By the 6-month mark, you’ll have significantly decreased system downtime and resolved persistent problems, showcasing your ability to design and implement impactful service improvements. You’ll take charge of at least one significant IT project, aligning it seamlessly with our strategic objectives. Your efforts will improve operations and customer experience while setting higher standards for excellence within the team.
- Within your first year, you’ll be a cornerstone of our IT operations, known for driving initiatives that ensure robust security, high system availability, and optimized SaaS management. Your proactive approach will have introduced advanced IT solutions, marking major milestones in our projects and driving consistent improvements. Your work will be critical in helping us stay ahead of the curve and maintain our competitive edge in a rapidly evolving industry.
A diverse, mission-led, dream team of Vowzers
Our mission is to feed billions, which means making food products for everyone. To do this we need a team that’s representative of the people we serve. We celebrate multiple approaches and points of view and have built a culture to match. Be yourself and come as you are.
Our mission is to feed billions, which means making food products for everyone. To do this we need a team that’s representative of the people we serve. We celebrate multiple approaches and points of view and have built a culture to match. Be yourself and come as you are.
Learn from the best
Our team includes some of the world’s top scientists, innovators, operators, and creatives with decades of industry experience. Despite our experiences, we all strive to build, break, learn, and repeat. We see the impossible as temporary and strive to learn and support our company and fellow Vowzers' growth as much as possible.
Our team includes some of the world’s top scientists, innovators, operators, and creatives with decades of industry experience. Despite our experiences, we all strive to build, break, learn, and repeat. We see the impossible as temporary and strive to learn and support our company and fellow Vowzers' growth as much as possible.
Cutting-edge technology
We’re bringing together innovations in science, engineering, and food, to create the world’s most unique culinary experiences. All without compromising on ethics or our planet. Since our inception in 2019, we have held the title of being the first startup to cultivate meat from the cells of an undomesticated animal. We're wild because we can be.
We’re bringing together innovations in science, engineering, and food, to create the world’s most unique culinary experiences. All without compromising on ethics or our planet. Since our inception in 2019, we have held the title of being the first startup to cultivate meat from the cells of an undomesticated animal. We're wild because we can be.
Backed by the best
We can make a real impact thanks to our investors Blackbird Ventures, Square Peg Capital, Grok Ventures, Tenacious Ventures, P7 Ventures, Toyota Ventures and PeakBridge VC.
We can make a real impact thanks to our investors Blackbird Ventures, Square Peg Capital, Grok Ventures, Tenacious Ventures, P7 Ventures, Toyota Ventures and PeakBridge VC.
Perks &
Perks
Perks &
Perks
Everyone is an owner
In addition to competitive base salaries, each and every ‘Vowzer’ owns equity in the company so we can all benefit from our hard work and future success.
In addition to competitive base salaries, each and every ‘Vowzer’ owns equity in the company so we can all benefit from our hard work and future success.
Generous paid parental leave
For those who choose to start a family, we offer 8 weeks of paid caregiver leave and an additional 8 weeks paid leave for the birth giver.
For those who choose to start a family, we offer 8 weeks of paid caregiver leave and an additional 8 weeks paid leave for the birth giver.
Generous relocation budget & support
We offer support for interstate or overseas team members, their families and, of course, their pets.
We offer support for interstate or overseas team members, their families and, of course, their pets.
Flexible working hours and location
We value work-life balance and we recognise that everyone works differently. We want you to do your best work, so you can choose how and where you do it.
We value work-life balance and we recognise that everyone works differently. We want you to do your best work, so you can choose how and where you do it.
Unlimited personal leave
Sometimes you need time off to recuperate, look after your mental health, or simply deal with an emergency. We put unlimited personal leave in place to empower you to bring your best self to work every day.
Sometimes you need time off to recuperate, look after your mental health, or simply deal with an emergency. We put unlimited personal leave in place to empower you to bring your best self to work every day.
Heaps of tasty samples from our culinary centre
Our fantastic "food inventors" on the Vow team are always cooking up new product prototypes, and all Vowzers are given the opportunity to taste, give feedback, and learn from their culinary prowess.
Our fantastic "food inventors" on the Vow team are always cooking up new product prototypes, and all Vowzers are given the opportunity to taste, give feedback, and learn from their culinary prowess.
Converted warehouse 'campus'
Complete with a glass-walled lab, manufacturing lines, snacks, a culinary centre and professional-grade coffee machine.
Complete with a glass-walled lab, manufacturing lines, snacks, a culinary centre and professional-grade coffee machine.
A variety of social clubs
It's Vowzers who make our culture. From book clubs to hiking groups, we’re always looking for ways to learn and engage with each other.
It's Vowzers who make our culture. From book clubs to hiking groups, we’re always looking for ways to learn and engage with each other.
Human and dog friendly office
An inclusive community and culture, in a welcoming office, we encourage you to bring your true self…and your dogs.
An inclusive community and culture, in a welcoming office, we encourage you to bring your true self…and your dogs.